Modern Workplace Support Specialist

We are seeking a proactive, technically skilled, and customer-focused Modern Workplace Support Specialist to join the IT support team. This position plays a critical role in delivering exceptional end-user support while optimizing the device lifecycle through modern management platforms such as Microsoft Intune and Windows Autopilot. The role supports users across desktop, mobile, cloud, and hybrid environments while helping advance automation, AI-driven support capabilities, security, and continuous process improvement.