OT System Administrator

PURPOSE The OT Network Administrator will support the Operations Division (Manufacturing and Warehousing) by managing the OT/IT infrastructure in throughout the manufacturing and warehouse distribution facilities. ESSENTIAL DUTIES • Assist with managing, maintaining, and supporting the OT/IT network infrastructure and related components • Act as liaison between the SMC Operational Division and IT teams • Review and recommend network-related hardware and software technologies, designs, and services • Troubleshoot and resolve network, application, and system issues • Coordinate changes to IT processes & systems (examples, Active Directory, backups, firewalls, network switches, software applications, SQL servers, VMWare environment) to minimize operational impact • Support current and legacy computer systems in OT environment • Respond to equipment downtime issues in the plant and establish any required outside resources to assist in responding to issues quickly • Organize and schedule upgrades and maintenance without interruption of production • Support a variety of technologies such as human-machine interfaces (HMI), programmable logic controllers (PLC), and supervisory control and data acquisition (SCADA) • Other duties as assigned PHYSICAL DEMANDS / WORK ENVIRONMENT • Collaborative team environment in a shared workspace • Carry a company-provided phone & participate in on-call rotation • General office, computer room, warehouse, and factory areas • Off-hours work and travel as required • Sitting for long periods • Minimum lifting requirements of 15 pounds MINIMUM REQUIREMENTS • Associate degree in Computer Science / Information Technology or relevant work experience • 1+ years of relevant related experience in a similar role • Basic understanding of ITSM Principles or ITIL4 Foundations certification • Must have proficient knowledge of operating systems, network systems, and IT architecture • Windows systems administration • Understanding of network threats and appropriate mitigation techniques • Experience Active Directory Group Policy • SaaS concepts and technologies (IDM, MFA, M365, ITSM) • Experience with MS SQL server • WAN/LAN concepts and technologies • DNS, IPAM, NTP administration • Firewall concepts and technologies • Experience with VMWare, vSphere environments • Excellent interpersonal communication skills For internal use only: IT001