Assistant Branch Manager - Motorhome rental

Join thl, the world’s largest commercial RV rental operator, and be part of a professional, friendly, and adventurous team. We’re looking for an organised, hands on leader to support our Melbourne rental branch and help deliver outstanding guest experiences. If you enjoy leading people, solving problems, and working in a fast paced environment, this could be the role for you. About the Role As a key member of our branch, you’ll support day to day operations and lead by example. Your responsibilities will include: • Coordinating daily operations with repairers and cleaning contractors • Supporting the Branch Manager to achieve sales and operational targets • Delivering excellent customer and guest service • Supervising, training, and motivating guest service and vehicle operations teams • Ensuring vehicles and the branch are clean, safe, and well presented • Championing workplace health and safety standards What We’re Looking For • Previous experience in a supervisory or management role (rental, tourism, hospitality or similar) • Strong leadership, communication, and problem solving skills • Proven guest service and complaint handling experience • Good organisation and time management skills • Confidence using computers and booking or operational systems • Flexibility to work weekends and public holidays • Basic mechanical knowledge or aptitude (desirable, not essential) • Proficiency with computers and standard software What We Offer • Free product trials, including motorhome holidays (for full time and part time roles) • Ongoing support and training to help you succeed • A fun, supportive, and inclusive team culture • Uniform and tools provided • Real career development opportunities within a global organisation About thl thl is a global tourism operator listed on the NZX and ASX (THL). Following the merger with Apollo Tourism & Leisure in 2022, we are a multi national, vertically integrated business across RV manufacturing, rentals, retail, travel technology, and tourism experiences. We’re proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity, inclusion, and belonging are at the heart of what we do. Ready to join the journey? Apply now and become part of the thl adventure in Alice Springs. Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data. This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used. https://www.thlonline.com/privacy