Banquet Captain

Job Overview We are seeking a dedicated and experienced Banquet Captain to lead our banquet service team and ensure exceptional guest experiences at our events. The ideal candidate will possess a strong background in food service management, with expertise in supervising staff and managing banquet operations. This role requires excellent leadership skills, a passion for hospitality, and the ability to maintain high standards of food safety and service quality. Duties Oversee all aspects of banquet service, ensuring smooth operations from setup to breakdown. Train and manage banquet staff, providing guidance on service standards and food handling procedures. Coordinate with kitchen staff to ensure timely food preparation and presentation. Handle cash transactions accurately and manage POS systems such as Aloha POS or Micros POS. Maintain inventory control, ensuring that all supplies are stocked and available for events. Ensure compliance with food safety regulations and company policies regarding food production and handling. Provide exceptional customer service by addressing guest inquiries and resolving any issues that may arise during events. Assist in budgeting for events, ensuring cost-effective management of resources while maintaining quality service. Collaborate with event planners to execute catering needs and special requests for guests.