Parts Counter

Job Purpose: - The Parts Counter position is responsible for assisting customers with their parts inquiries and purchases, ensuring a high level of customer satisfaction. This role involves managing inventory, processing transactions, and providing knowledgeable support regarding parts and accessories. Key Responsibilities: - Assist customers in identifying and locating the correct parts and accessories for their needs. - Provide expert advice and recommendations on parts and accessories based on customer inquiries and requirements. - Process sales transactions efficiently and accurately, ensuring all documentation is completed correctly. - Maintain an organized and well-stocked parts inventory, conducting regular inventory checks and restocking as necessary. - Collaborate with service and sales departments to fulfill internal parts orders and support overall dealership operations. - Respond promptly to customer inquiries, both in-person and via phone or email, ensuring a high level of customer service. - Stay informed about new products, industry trends, and advancements in parts and accessories. - Handle returns and exchanges in accordance with company policies, ensuring customer satisfaction. - Assist in preparing and conducting parts promotions and sales events to drive business growth. - Maintain a clean and organized parts counter area, ensuring a professional appearance at all times. Work Schedule: -Monday thru Friday 9am-6pm -Rotating Saturdays (currently on a 6 week rotating schedule) Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more!