Room Attendant

SUMMARY The Room Attendant is responsible for: Responsible for cleaning guest units and public areas as assigned in a comprehensive and systematic manner, insuring the highest level of cleanliness and product presentation to the hotel owner and or guest. Accountable to produce a clean guest unit in a timely manner, consistent with the hotel franchise productivity, cleanliness and maintenance standards as set forth for each room type. JOB RESPONSIBILITIES The Room Attendant’s primary responsibilities will include: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Check under bed to remove trash or other debris. Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock cart weighing up to 150 pounds. Visually inspect room for cleanliness and appearance and signify completion for room. Must report all repairs or maintenance problems to supervisor. Greet guests in hallways or in passing, ask if they are enjoying their stay. Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested. Report all suspicious persons, activities or hazardous and unsafe conditions to the immediate supervisor or a management employee. Turn in all items found in employee's working area to the property Lost and Found department.