Outside Golf Operations

Job Title: Outside Golf Operations Job Status: Part Time – Non-Exempt Department: Chevy Chase Country Club Primary Work Location: Chevy Chase Country Club Reports To: Golf Operations Manager Supervisory Responsibility: None Position Summary Outside Golf Operations Associates are responsible for achieving organizational performance goals through active participation in the sales programs and individual sales of the organization’s programs. Day-to-day implementation of the guest service programs and maximizing guest retention. Golf Operations Associates are also expected to act, at all times, in a manner that routinely anticipates and exceeds the needs and expectations of the guest. Essential Job Duties • Meet and greet each and every guest when they enter the property and when they finish their round. • Provide concierge style services to all guests that visit Traditions in a manner that consistent with the established policies. • Maintain a fleet of golf carts in a manner that is consistent with established policies. Ensure that the cart storage area is clean and orderly at all times. • Organize and start golfers out for the day, providing them with all the information that need for their round. • Observe, maintain and document the speed of play throughout the day. • Ensure that the area around the golf shop and cart staging area is kept clean and orderly, and all receptacles (trash and cigarette) are emptied. • Will be responsible for the management of outings, tournaments and special events. • Provide exceptional guest service as established within the service and loyalty programs and continuously improve the exceptional guest service program in coordination with the Golf Operations Manager. • Assist the inside operations staff as needed. • Adhere to all company policies and procedures and perform other duties as required. • Work as scheduled. • Performs the job safely and in compliance with Park District policies, procedures, work and safety rules. • Participates in required training and safety programs as established by the Wheeling Park District. • Supports and exhibits the organizational values of respect, communication, integrity, innovation, recognition and appreciation, continuous learning, fun, empowerment and people. • Performs special projects or other duties as assigned.