Senior Program Manager

Responsible to acts as the focal point for customers of Atlas. Interacts with customers to provide information in response to inquiries about products and services, handling and resolving complaints in a timely manner with courtesy and professionalism. Develops a communication plan for assigned programs and ensures functional support to each plan by performing the following duties. Identifies and successfully resolves problems with minimal direction and demonstrates good judgement to make appropriate decisions. Coordinates with intercompany departments as well as external vendors to ensure customer requirements are being met or exceeded. Develops a communication plan for assigned...