Senior Product & Strategy Manager, Fee-Based Products

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
• Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
• Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
• Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
• Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
• Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Product & Strategy Manager, Fee-Based Products

The Senior Product & Strategy Manager, Fee-Based Products will own the strategy, performance, and evolution of Money Mart's fee-based product portfolio, including cheque cashing, money transfers, and foreign exchange

This role is ideal for a highly analytical and strategic thinker with a background in management consulting, corporate strategy, product strategy, or product management.

The role has two primary mandates.

First, the successful candidate will maximize the performance of the existing portfolio by identifying opportunities to increase customer acquisition, improve conversion, optimize pricing, enhance the customer experience, and grow profitability. Working closely with Marketing, Digital, Retail, Operations, and Technology teams, this individual will implement product enhancements, improve customer journeys, evaluate strategic partnerships, and identify new channels to drive sustainable growth.

Second, this individual will help define the future of Money Mart's fee-based products in partnership with the Innovation team. As customer expectations evolve toward digital-first experiences and traditional cheque usage continues to decline, they will analyze customer behaviour, market trends, and emerging technologies to identify future growth opportunities, develop business cases and product roadmaps, and lead the modernization of the portfolio through innovative omnichannel experiences.

The successful candidate is equally comfortable diving into detailed performance data to optimize today's business as they are developing long-term strategies that position Money Mart for future growth.

H ow You’ll Make an Impact :

• Develop and execute the product strategy for Money Mart's fee-based product portfolio, including cheque cashing, money transfers, and foreign exchange.
• Balance short-term commercial performance with long-term strategic transformation initiatives.
• Identify opportunities to increase revenue and profitability through pricing optimization, product enhancements, customer journey improvements, operational efficiencies, and new distribution channels.
• Partner closely with Marketing to improve customer acquisition, conversion, retention, and lifetime value through optimized campaigns, offers, messaging, and customer experiences.
• Analyze customer behaviour, product performance, market trends, and competitive activity to uncover actionable insights and recommend data-driven improvements.
• Evaluate and prioritize new product features, strategic partnerships, vendor relationships, and fintech capabilities that strengthen the customer value proposition and accelerate growth.
• Lead the development of business cases, financial models, and strategic recommendations to support investment decisions and new product initiatives.
• Define product requirements and collaborate with Technology, Digital, Operations, and Retail teams to deliver product enhancements and new capabilities.
• Develop the long-term roadmap for modernizing the fee-based product portfolio, including opportunities to digitize traditionally retail-based services and create seamless omnichannel customer experiences.
• Monitor key performance indicators, customer feedback, and financial results to identify opportunities for growth, profitability, customer satisfaction, and operational improvements.
• Present strategic recommendations, product performance updates, and investment proposals to senior leadership.
• Stay informed on emerging technologies, customer trends, payments innovation, and the competitive landscape to ensure Money Mart remains competitive in a rapidly evolving financial services market.

What You Bring :

• Highly analytical with exceptional problem-solving abilities.</li