WILMINGTON CONVENTION HOTEL LLC

Open

Server

Location
Wilmington Convention Hotel LLC - Wilmington, NC 28401
Employment type
Part-time
Last seen
Aug 7, 2026

About the role

SUMMARY We are looking for motivated individuals who would like to be a part of an amazing team here at STEAM Restaurant & Bar, located just inside the beautiful Embassy Suites. The Server is responsible for: Provide outstanding guest service to all guests while maintaining all company policy and procedures. JOB RESPONSIBILITIES The Server’s primary responsibilities will include: Accomplish assigned daily tasks and duties designated by management. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions. Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell. Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the timing standards set forth by the company. Abide by all State, Federal and Corporate liquor regulations and alcohol awareness pertaining to service of alcoholic beverages. Provide Guest Service using a tray to carry the properly plated food items and properly garnished drinks. Anticipate guest needs, such as replenishing beverages and condiments. Check with guest for overall satisfaction of the dining experience. Maintain accurate bank and act as own cashier as needed while adhering to all company cash handling procedures. Maintain control of station in peak periods. Maintain station cleanliness and organization throughout shift. Clearing and resetting tables. Complete all assigned opening, running, and closing side work. Help keep the restaurant a safe working environment for guests as well as employees. Provide a clean, neat, and groomed representation of company while in company uniform.