Operations Manager | Reset Hotel Joshua Tree | Twentynine Palm, CA

As the second in command, the Operations Manager actively contributes to the overall operation of the hotel, providing strong leadership to the team. Specifically, this person has direct influence and accountability for the cost structure, quality standards, RESET culture, and guest satisfaction. In the absence of the General Manager, he/she is responsible for the physical property as well as the operation, the Talent and the guest. They have great knowledge of hotel operations, are committed to guest satisfaction, and provide a great experience every time. Understanding that it is the Talent who makes it happen on a daily basis, they provide ongoing support and motivation to the team.