Quality/QMS Manager

Position Overview: Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis. Essential Functions: Lead the Quality Management System (QMS Management Representative) Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems. Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met. Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools Support continuous improvement processes and initiatives for functional areas of responsibility Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.) Ensure Internal audit program is effective Manager External audits by customers, regulatory agencies and certification bodies Position may require 10% travel