Associate Principal Incident Responder

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

About the Role :

Our Professional Services organization is seeking an Incident Responder to join our team in Singapore. In this role, you will lead and coordinate incident response engagements across the APAC region, supporting customers in complex and diverse OT environments. You’ll apply deep industrial cybersecurity expertise to investigate ambiguous and high‑impact incidents, determine root cause and operational impact, and drive effective containment and recovery actions. You will also serve as a trusted advisor during high‑pressure situations, guiding customers through critical decision points. Many of the teams you support may be early in their OT security maturity, so strong communication skills, cultural awareness, and the ability to influence stakeholders across geographies are essential. You will translate technical findings into clear, actionable guidance for audiences ranging from plant engineers and regional operations leaders to executive leadership.

Responsibilities :

• L ead and oversee complex, high-impact investigations and security incidents across many Operational Technology (OT) verticals and environments, ensuring thorough resolution and post-incident analysis.
• Mentor and develop OT incident response teams, fostering technical growth, operational excellence, and cross-functional collaboration.
• Drive continuous improvement initiatives by evaluating current incident response processes, implementing best practices, and integrating lessons learned into standard operating procedures.
• Innovate and refine OT-focused threat hunting, forensic analysis, and remediation methodologies to stay ahead of evolving threat landscapes.
• Collaborate with industry experts, partners, and internal stakeholders to enhance incident response frameworks.
• Lead customer engagements, including comprehensive security assessments and strategic advisory services to align response capabilities with evolving business risks.

Qualifications :</