Loan Setup Coordinator (7426)

Job Title: Loan Set Up Coordinator Department: Operations Reports To: VP of Loan Operations & Development FLSA Status: Non-Exempt Location: Danvers, MA Position Summary At NewFed Mortgage, our mission is to make the mortgage process smooth, transparent, and service-focused — for both our borrowers and our team. As part of our vision to create a culture rooted in integrity, collaboration, and continuous improvement, we provide meaningful opportunities for individuals to grow their careers while supporting a high-functioning, people-first environment. The Loan Set Up Coordinator plays an essential role in supporting the loan lifecycle. This entry-level position is a great opportunity to build a foundation in the mortgage industry. You’ll help ensure that files are organized, team communications are timely, and loan processes move efficiently — all while gaining valuable experience across multiple facets of mortgage operations. You’ll work closely with loan officers, processors, and production partners to help move files efficiently and compliantly through the pipeline. Key Responsibilities Third Party Requests: Order and track appraisals, title commitments, flood certifications, FHA Case Numbers, VA Certificates of Eligibility, and other loan-level verification. Disclosure Management: Prepare and deliver accurate, TRID-compliant initial disclosures in accordance with regulatory timelines and company policy. Pipeline Monitoring: Track outstanding items, follow up with vendors and internal teams, and ensure timely completion of third-party orders. File Preparation: Review incoming documentation for completeness and accuracy to ensure loans are properly set up for processing. Collaboration: Communicate with loan officers, processors, and production partners to provide updates on loan setup status. Communication: Respond to internal team inquiries and provide status updates by phone and email, in collaboration with processing and sales teams. Compliance Support: Ensure loan set-up activities align with company policies, TRID requirements, and applicable regulations Administrative Support: Assist with ongoing projects and other administrative tasks such as scheduling, report preparation, correspondence, and other clerical responsibilities. Key Competencies Communication Skills: Professional and clear in both written and verbal communication with internal teams, vendors, and borrowers as needed. Customer Service Mindset: Committed to supporting internal and external stakeholders with a helpful and respectful attitude. Detail-Oriented: Strong attention to detail and organizational skills. Capable of maintaining accuracy when handling sensitive documents and data. Time Management: Able to balance multiple responsibilities and prioritize tasks effectively to meet deadlines. Adaptability: Comfortable learning new systems, processes, and technologies in a dynamic environment. Problem-Solving: Resourceful and willing to seek guidance and propose solutions as needed.