Intuitdome
OpenJoin us for our Fan Experience Hiring Event!
- Location
- Inglewood, CA
- Employment type
- Part-time
- Posted
- Jul 31, 2026
- Last seen
- Aug 7, 2026
About the role
Join the Intuit Dome Fan Experience team for the 2026–2027 NBA season! We’re hiring enthusiastic, fan forward team members for two exciting roles: Fan Experience Arena Hosts and Fan Experience Tech Hosts . Please read below for specifics on each position.
On Thursday, August 20, 2026, we will be hosting an in-person hiring event. During this event, you will connect with our hiring managers and participate in one-on-one interviews. Event is by invitation only. Please apply to be considered. We will send email invitations before August 17, 2026. The target start date is Tuesday, September 1 st .
These are part-time roles based in Inglewood, CA and are not eligible for benefits. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights, weekends, and holidays to cover high profile concerts, NBA games, and special events. Arena Hosts and Tech Hosts must be available to work at least 70% of scheduled events per month.
ARENA HOST
What you will do as an Arena Host:
- Consistently contribute to the world class fan experience at Intuit Dome that welcomes every fan and demonstrates our service culture commitments.
- Assist fans with wayfinding and other informational needs - exhibit an extensive knowledge of the venue layouts, seating sections, access control, key venue attractions, key venue personnel identities, emergency activity procedures.
- Create memorable moments by proactively identifying opportunities to surprise and delight fans.
- Use a confident, educational style of communication to explain the venue's policies, programs, and technology while responding thoughtfully to fan’s questions and concerns.
You will be a good fit for Arena Host if you have:
- Previous experience in customer service or hospitality.
- Demonstrate professionalism, poise and strong interpersonal skills.
- Comfort in dealing with and/or encountering VIPs and celebrities professionally.
- Have a welcoming, positive, and energetic attitude.
- Able to multitask in a fast-paced environment.
TECH HOST
What You Will Do as a Tech Host:
- Become an expert on Intuit Dome's fan-facing technology and help guests confidently navigate mobile ticketing, facial authentication, the Intuit Dome app, self-service features, and other digital experiences throughout their visit.
- Deliver exceptional guest service by proactively engaging with fans, answering questions, and resolving issues to ensure a seamless event-day experience.
- Execute onboarding and training protocols as outlined in team SOPs and digital reference tools, maintaining consistency in service delivery.
- Stay informed on updates to the Intuit Dome app and staff technologies to assist guests with new features and troubleshoot common issues.
You will be a good fit for Tech Host if you have:
- Advanced technical troubleshooting skills for guest-facing tools and platforms (e.g., mobile ticketing, app navigation).
- Ability to follow standard operating procedures (SOPs) and adapt quickly to real-time updates or changes in event flow.
- Comfort using digital reference tools
