Program Manager

Program Manager

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Program Manager for our Operations team in our Midwest region.

As a Program Manager, you will lead operations at a client site in the Brighton, MI area. This role involves managing safety compliance, overseeing day-to-day operations, ensuring site compliance, and driving profitability of a client's hazardous waste and safety program.

This position reports to an Operations Manager.

Essential responsibilities:

• Safety:

• Promote a strong safety culture by collaborating with site operations, EHS teams, and lab personnel.
• Conduct and oversee quality STOP audits, report incidents, and follow up on safety issues as per the client protocols.
• Train employees on stop work authority and safety practices, maintain and update safety documentation.
• Ensure compliance with all internal and client-specific safety procedures and participate in incident reviews as necessary.

• Operations & Site Compliance:

• Initiate and manage new business ventures for the client, including staffing and operational setup.
• Oversee various projects such as lab cleanouts, decommissioning, and waste management, from scope definition to job completion.
• Serve as the primary contact for project coordination, manage ticketing systems, and address site-specific operational needs.
• Ensure accurate waste profiling and documentation, manage routine meetings, and identify improvements in compliance and sustainability practices.

• Leadership & Peer Development:

• Provide constructive feedback and mentorship to onsite staff, manage training, and ensure professional growth.
• Address and resolve team conflicts, maintain high morale, and foster a collaborative work environment.
• Coordinate client-specific training, onboarding and ensure that all staff meet required training and certification standards.

• Profitability:

• Monitor and adjust target hours and billing to ensure accuracy and efficiency.
• Review and approve contract employee timesheets and ensure correct billing.
• Drive customer service initiatives, participate in cost reviews, and develop and track KPIs for performance and profitability</