Front Desk Night Auditor

Responsibilities Responsible for making room reservations and checking guests in and out of the Hotel as needed. Issues room keys, Pamphlets, discount cards, etc as needed. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times Arranges transportation for guests as needed. Compute bills, post charges, collects payment and makes change for guests. Runs various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Must wear a uniform up to property standards and nametag at all times on property. Balance all daily reports for the Hotel. Post and balance charges in a timely and efficient manner. Other duties may be assigned to meet business needs.