Associate Director/Director, Patient Support Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Associate Director/Director, Patient Support Services based in United States. This role offers the opportunity to shape patient access and support programs within a growing biopharmaceutical environment. You will help translate patient services strategy into scalable, compliant, and patient-centered operational programs. The position spans affordability, reimbursement, vendor management, launch readiness, reporting, and continuous improvement. You will work closely with commercial, market access, analytics, legal, compliance, and external service partners to deliver effective patient experiences. A key part of the role is identifying access barriers and operational trends and turning them into actionable recommendations for leadership. You will also play an important role in launch preparedness, program performance, and the ongoing optimization of patient support services. This is a highly collaborative opportunity for an experienced professional who can influence stakeholders and drive execution in a fast-paced environment.