Talent Operations Manager (Spanish Bilingual Required)

As a Talent Operations Manager for our DFW market, you'll own the end-to-end talent acquisition and placement process for Buildforce electricians in the metro. This is an in-market, "run your own branch" role: you'll partner closely with our in-market Account Executive and Senior Talent Operations Manager to build a high-quality pool of electricians and place candidates on commercial construction projects. This is a full-cycle recruiting position that requires the ability to context-switch in a dynamic environment and use modern tools to run an efficient recruiting process. You must live in the Dallas area. This is an in-person, hybrid role — it is not a remote position.

Responsibilities of the Role

- Sourcing: Using job boards, referrals, and other channels to source high-quality electricians for commercial construction job sites

- Interviewing: Conduct quality interviews effectively and always on time. Coach new electricians on the Buildforce process and expectations. Pay negotiation skills are critical during the interview process.

- Placements: Work as a team to achieve monthly placement goals with quality and retention in mind. Provide a “white-glove” experience for priority placements for high-profile and new customers.

- Operational Expertise: Many commercial construction job sites require operationally complex and administrative hurdles. Need to have strong organizational skills to manage this operational complexity (maintaining records and documentation).

- Technical Support: Complete a Buildforce introduction and teach electrician prospects how to use the Buildforce App and complete their “profile”.

- Customer Support and Field Management: Providing delightful customer experiences through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to electricians utilizing the Buildforce App.

- Relationship-Building: Apply exceptional follow-up and time management skills to cultivate relationships with electricians.

- Cross-Functional Collaboration: Work cross-functionally to ensure electricians are equipped with technical and functional knowledge about our Buildforce platforms. This requires close collaboration with our Sales, Support, and Product teams.

- Strategic Projects: We are constantly improving the Talent Operations team at Buildforce, and you will work on projects that help our team “raise the bar”

- Market Ownership: Act as the operator of the DFW market — partner with the in-market Account Executive to convert demand into placements, and use judgment to weigh proactive vs. reactive recruiting approaches as the market matures.

Hard Skills Required

- High-velocity recruiting experience — this is critical. Ideally from an environment with 200+ touches/week or 20+ interviews/week.

- Bilingual — Spanish & English required.

- Staffing, construction, or blue-collar industry experience strongly preferred. Light industrial, construction, and blue-collar staffing backgrounds are the best fit.

- Small-business or early-stage company experience — you're comfortable without a lot of red tape or process handed to you.

- Excellent communication and organizational skills.

- Tech-savvy — comfortable troubleshooting and picking up new tools quickly.

Soft Skills Required

- Empathy & relationship-building — you put yourself in the other person's shoes.

- Tenacity & self-motivation — an "I've got it" mentality.

- Ownership — you're comfortable running your market like your own branch.

- Resiliency & adaptability — you thrive with ambiguity, not despite it.

- Team player — you lean on Sales and Ops rather than going it alone.

- Willingness to ask questions and learn.

What Tends to Work Well

- 2+ years or more in a single role is a good sign — enough time to work through real adversity and challenges.

- Candidates who've done full-cycle, high-volume recruiting (not just sourcing or just interviewing).

What Tends Not to Work Well

- Backgrounds that are primarily non-recruiting and in unrelated industries (e.g., hospitality/retail, logistics/manufacturing, property management, education, medical).

- A pattern of short (sub-1-year) stints across multiple employers.

- A strong preference for fully remote work — this is an in-person, in-market role.

Buildforce’s Benefits & Perks:

- Hybrid (Working from Buildforce’s Richardson office in DFW 3-4 days a week)

- Time Off & Holidays

- Parental Leave Policy

- Healthcare - Medical, Dental & Vision

- 401(k) with an employer match of 50% on the first 6% of your salary.

- 360 Annual Peer Reviews with Opportunities for Growth