Mail Room Clerk

Mail Room Clerk

Job Description

Department: Facilities Management

Job Status: Full-Time

FLSA Status: Salary, Non-Exempt

Reports To: Property Manager

Location: The Woodlands, TX

Amount of Travel Required: N/A

Work Schedule: Monday through Friday, 8 a.m. - 5 p.m.; Overtime as needed.

Positions Supervised: N/A

AIP Level: 7

Position Summary: The Mail Room Clerk is responsible for receiving, sorting, processing, distributing, and tracking incoming and outgoing mail and packages. This position ensures timely and accurate delivery of correspondence, maintains shipping records, and provides excellent internal customer service while supporting general administrative functions.

Essential Functions: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")

- Receive, sort, and distribute incoming mail, packages, and deliveries.

- Prepare outgoing mail and shipments using approved carriers and shipping methods.

- Operate postage meters, mail-sorting equipment, scanners, and shipping systems.

- Track and document incoming and outgoing packages and obtain delivery confirmations as necessary.

- Coordinate with courier services and package delivery vendors.

- Maintain mailroom supplies and notify management when replenishment is needed.

- Ensure confidential and sensitive materials are handled securely and in accordance with company policies.

- Process certified, registered, and overnight mail shipments.

- Maintain accurate records of mail and shipping transactions.

- Assist employees with shipping procedures and package tracking inquiries.

- Keep the mailroom clean, organized, and compliant with safety standards.

- Assist with administrative and clerical tasks as assigned.

- Perform other related duties as assigned to assist with successful operations and business continuity.