Transitional Housing Support Staff - DAYS

The Transitional Housing Support Staff provides direct support and oversight to residents participating in the Transitional Housing Program. This position promotes a safe, structured, and recovery-focused living environment while assisting residents in developing independent living skills, maintaining sobriety, and progressing toward long-term stability. Support Staff serve as a positive role model, reinforce program expectations, document services accurately, and ensure compliance with all organizational, state, and regulatory requirements. DUTIES AND RESPONSIBILITIES Resident Support & Supervision Monitor resident activities to ensure a safe and structured environment. Enforce house rules, curfews, and program expectations consistently and respectfully. Conduct regular house checks and document observations. Perform random drug and alcohol screenings as assigned. Provide supportive coaching related to life skills, employment, and recovery goals. Assist residents with conflict resolution and problem-solving. Report concerns, incidents, or behavioral issues to supervisory staff promptly. Documentation & Compliance Complete accurate and timely shift notes, incident reports, and required logs. Maintain documentation in accordance with company policy and regulatory standards. Ensure all required forms are completed and submitted per protocol. Protect resident confidentiality in accordance with HIPAA regulations. Program Operations Conduct intake orientation for new residents when assigned. Support transportation coordination as needed. Assist with room checks, cleanliness inspections, and inventory management. Participate in team meetings and trainings. Support emergency response procedures when necessary.