CHAPLAIN

Required schedule: Monday - Friday 8:30am-5:00pm with on call rotation Job Summary: Provides direct spiritual care to patients and families to ease, resolve, or reconcile spiritual pain and distress precipitated by a life-threatening illness. Job Duties: Job knowledge: • Knowledge of client centered theology/spiritual orientation and the Theology of Death. • Knowledge of community spiritual resources. • Develops and maintains positive working relationships with community clergy. • Knowledge of death, dying, and bereavement process. • Serves as a community resource in areas of dying and grief. • Knowledge and understanding of mental and emotional dysfunction. Interaction with patients : • Listens and responds appropriately to patient needs in a timely manner. • Treats patients and families with compassion. • Adapts communication to meet patient needs. • Supports emotional, social, cultural, and spiritual needs. • Responds to difficult or emotional patient situations. • Supports patients’ and families’ sense of control. • Strives to reduce patients’ and families’ anxiety and spiritual distress by facilitating spiritual healing or growth. • Refers questions outside area of own expertise to appropriate team members. Assessment & planning: • Collects complete and accurate data. • Completes assessment within required time frame. • Performs reassessment as needed. • Determines and prioritizes patient care needs. • Contributes to individualized care plan with appropriate goals and interventions. Counseling: • Establishes rapport with patients and families. • Applies active listening skills. • Identifies patients’ strengths and needs. • Facilitates patient problem solving. • Participates in bereavement events as needed. Crisis response: • Assesses crisis situations. • Follows standard operating procedures. • Exercises judgment in stressful conditions. • Responds calmly and quickly. • Displays teamwork during a crisis. Documentation: • Documents required information. • Uses correct terminology. • Conforms to required style and format. • Submits documentation on time. • Complies with legal guidelines. Bereavement: • Plans patients’ memorial/funeral service with family. • Officiates at patients’ memorial/funeral service as requested. • Participates in bereavement events as needed. Cross-cultural care: • Demonstrates awareness of cross-cultural issues. • Provides culturally sensitive care. • Utilizes translation services when appropriate. Age-specific care: • Demonstrates knowledge of human growth and development. •Conducts age appropriate assessment. • Provides age appropriate care. • Uses appropriate communication techniques. • Recognizes age -specific responses to treatment. Patient education: • Involves patient and family. • Identifies and prioritizes learning needs. • Provides clear explanation and instructions. • Assesses level of understanding. • Documents patient education. Follows all infection control policies, procedures, and directives. Other duties as assigned. Core Values: Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations. Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the well being of our patients, their loved ones, and the communities we serve. Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community. Celebration: We believe in the importance of celebrating life and relationships. Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.