Assistant Front Office Manager - ROOST Tampa

About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About Roost Tampa

ROOST Tampa is a design ‑ forward, apartment ‑ style hotel offering a warm, residential experience in the heart of the city. Rooted in thoughtful service, elevated comfort, and Method Co.’s signature approach to hospitality, ROOST Tampa blends the ease of home with the sophistication of a boutique hotel.

Explore the property: https://www.myroost.com/tampa

About the Role

We’re looking for an energetic, service ‑ driven Assistant Front Office Manager to help lead our Front Office team and ensure every guest’s stay feels seamless, warm, and memorable. This role supports the Front Office Manager in daily operations, team leadership, and maintaining the elevated service standards our property is known for. If you thrive in a fast ‑ paced environment, love solving problems before they happen, and enjoy creating a welcoming atmosphere for both guests and staff, this is the perfect fit.

• What You’ll Do

• Support the Front Office Manager in overseeing daily front desk operations, guest services, and lobby flow.

• Lead, train, and motivate front desk agents and concierge staff to deliver exceptional, personalized service.

• Serve as a point of contact for guest concerns, resolving issues with empathy, urgency, and professionalism. </ul&