Family Service Specialist

Location: Margaret H Molloy Administration Building, 602 E 22nd St, Tucson, AZ 85713 or Nogales Head Start, 125 E Madison, Nogales, AZ 85621 Level: Experienced Position Type: 40 hours/week - year round Salary Range: $ 49,046 - $52,715 annually Travel %: In-Town and Out of Town Job Shift: Day (M-F) 7:30am to 5:30pm; eligible for a hybrid work schedule, may work some evenings and weekends Job Categories: Education Classification: Salary, Exempt Supervisor: Family Services Coordinator - EHSCCP Supervises: None Job Summary: As a member of the Family and Community Partnerships (FCP) department, reporting to the Family Services Coordinator (FSC), the Family Services Specialist (FSS) is responsible for 6 family childcare providers and their compliance with local, state, and federal regulations such as licensing and ERSEA (eligibility, recruitment, selection, enrollment, and attendance), inclusive of the DES childcare subsidy system; safe environments; family engagement; and health and nutrition services. The FSS models reflective practice principles and coaches assigned family childcare providers (contracted partners) to support growth and development in health and safety, family engagement, other key areas to assure the delivery of high-quality comprehensive services to meet regulatory and contract requirements. Fosters partnerships with families by using relationship-based strategies and communication by respecting and encouraging the decision-making role of families and engaging them in goal setting and discussions about their concerns. Advocates for families and connects them to community resources, facilitates family participation in Policy Council, and organizes parent meetings. Benefits: Paid Leave - 26 paid holidays, 5 days paid vacation after one year and up to 20 days each year thereafter, 8 days paid Personal leave first year, 9 days each year thereafter, up to 5 days paid Sick leave per year. Insurance benefits - Dental, Flexible Spending Accounts, Health Reimbursement Arrangements, Health Savings Accounts, PPO medical (3 plans), Vision, and Supplemental Life coverage for self, spouse, and child ($25,000 basic life and Accidental Death and Disability provided by employer). Supplemental coverages (Critical Illness, Hospital Indemnity, and Accident Insurance), and pet insurance. Retirement Plan - Agency contribution after years of services and hours of eligibility criteria are met. Employee 401k deferral once eligibility is met. Minimum Requirements: Bachelor’s Degree from a recognized educational institution with major in Social and Community Services, Human Services, Family Studies, Early Childhood, Health or agreed equivalent that supports design and implementation of high-quality services. Three to five (3-5) years’ experience in a position with similar responsibilities Submit a current AZ Department of Public Safety Level One Fingerprint Clearance Card prior to start date. Demonstrated proficiency using Office 365 (Outlook, Teams, OneDrive, Word, Excel, PowerPoint) Bilingual (read, write, and speak) English and Spanish Able to pass a company paid physical exam prior to starting work. Able to pass a DES Centralized Background Check prior to starting work. Excellent driving record Competencies: Confidentiality Ethics and Integrity Building Relationships Teamwork Effective Oral and Written Communication Technology Compliance Driven Creative and Innovative Thinking Analysis/Reasoning Decision-Making/Judgment Self-Management Adaptability and Flexibility Transportation Requirement Other Requirements (post hire) Must be able to travel to and from various sites as needed. Must be able to work late evenings and weekends. Must be able to travel outside assigned area in company-owned vehicle. This travel could begin before daylight hours and continue after sundown in some situations. Provide proof of immunizations: MMR (Measles, Mumps, Rubella), Tdap (adult Tetanus, Diphtheria, Pertussis), and a clear Tuberculosis Self-Assessment. Ability to maintain a valid level fingerprint clearance card and annual DES Centralized Background Check. Must be able to prove the right to work in the USA by providing appropriate documents to complete the Federal I-9 form. Desired Qualifications: Possess a master’s degree from a recognized educational institution in Social and Community Services, Human Services, Family Studies, Early Childhood, Health or agreed equivalent that supports design and implementation of high-quality services. Minimum of three (3) years’ experience in Family Child Care or with a licensing regulatory body, such as DES or DHS. Physical Requirements: Frequently Sitting for long periods Viewing computer monitor and typing on keyboard for more than 30 minutes at a time Clerical duties (writing, filing, copying, etc.) Occasionally Standing for long periods (more than 30 minutes) Workday beginning prior to 8:00am and/or ending after 7:00pm Working Saturdays as needed Work Environment: Administrative office setting Center based classroom Family Child Care Provider Homes Indoor/Outdoor Possible exposure to cleaning and sanitizing chemicals Possible exposure to blood and bodily fluids or tissues Possible exposure to communicable diseases