Houseperson Housekeeping - The Ricardo Marriott

Why Work at Marriott Westlake? At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality. You should join our team if you believe... • That you can go above and beyond for our guests and your team. • It's empowering to exercise collaboration. • In joining an organization that cares about and supports your career growth and development. Responsibilities: • Maintain cleanliness in hallways, lobbies, stairways, elevators, and public areas. • Ensure carpets are vacuumed, floors are mopped, and furniture is dusted. • Deliver linens, towels, and cleaning supplies to guest rooms and housekeeping carts. • Collect used linens and transport them to the laundry area. • Empty trash bins and dispose of waste properly. • Assist with deep cleaning projects as needed. • Respond to guest requests for extra towels, pillows, or other amenities. • Provide courteous and professional service when interacting with guests. • Report maintenance issues or safety hazards to the appropriate department. • Refill housekeeping carts with necessary supplies. • Keep supply rooms clean and organized. • Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. • Ensures the confidentiality and security of all guest rooms. • Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures. Requirements • High school diploma or equivalent required. • Previous housekeeping experience. • Must have an aptitude for guest services and have a positive attitude. • Must be able to work a flexible schedule, including weekends and holidays. Physical Demands: • Required to stand and walk for up to 8 hours per day. • Ability to sit, stoop, kneel, or crouch while performing duties. • Use of hands to finger, handle or feel; use of hands and arms to reach. • Requirement to lift or move upwards of 25 pounds.