Client Services Navigator II - Tishomingo, OK

A Lighthouse is needed to help guide the way; to emit a light that helps navigate turbulent times and warn against the possible dangers ahead. Lighthouse Behavioral Wellness Centers is just such a place, guided by its core values of hope, dedication, and community. As a Client Services Navigator II you will ensure the office runs smoothly through a variety of administrative and clerical duties. Often serving as the face of Lighthouse, you support the clinical work of the organization to empower, uplift, and help others heal from the many forms of mental illness, trauma, or addiction. To meet the increasing needs of our communities it is imperative that all team members understand and successfully reach and maintain the expected performance standard levels. In order to achieve total and sustainable success each person must do their part. Lighthouse will do its part in providing any and all necessary tools and training required to help team members be successful. DEFINITION: Under immediate to general supervision, performs excellent customer services practices where clients and visitors will feel safe and welcomed in an inviting and comfortable environment. Guests will be treated with respect and dignity. The respective Clinic Navigation Manager, Clinic Navigation Lead, or Director of Outpatient Clinic Navigation supervises this position.