Parts-Inside Sales Representative-Scranton

Job Responsibilities for Parts Counter Sales Representative: • Handle parts order requests via telephone, e-mail, or in-person • Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external • Advise customers on related parts • Follow up on backordered parts, and contact customer with status • Ensure that inventory control practices are followed • Communicate with Parts Manager on inventory issues • Communicate with Service Department regarding parts availability and pricing • Provide solutions for the needs of our customers • Assist with other projects as needed Required Skills for Parts Counter Sales Representative: • High school diploma or GED • Two (2) years of heavy truck/auto parts or shop experience • Mechanical aptitude, desired • Customer service skills • Good written and verbal communication skills