Restaurant General Manager

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: The Restaurant Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both guests and team members. Responsibilities: • Responsible for assigned shift, assisting in overall management. • Complete environmental checklist for dining room. • Spot check liquor pars. • Order daily supplies. • Hold pre-meal meetings. • Follow up on established training steps. • Handle guest comments and complaints and ensure guest satisfaction. • Stay on the floor during peak hours. • Communicate with guests and receive feedback. • Observe, teach and elevate staff’s service. • Monitor each guest’s experience. • Examine food preparation and beverage presentation. • Maintain condition of dining room. • Scheduling, completing weekly payroll, and forecasting both weekly and monthly. • Participate in interviewing new employees as needed. • Prepare maintenance request and follow-up. • Monitor food and liquor requisitions and food waste. • Check bar controls, shot glass use, red lining, and bottles totally empty daily. • Must be familiar with and adhere to all liquor liability laws. • Must know emergency procedures and work to prevent accidents. Qualifications: • 4 years+ leadership experience in a Restaurant General Manager role is highly preferred. • Experience working in a sports bar is required • Must have previous experience in a busy, fast paced working environment. • Must have the ability to manage deadlines and support a team. • Understanding of Food and Beverage financials including cost and par controls is required • General knowledge of Microsoft Word, Excel, and PowerPoint. • Must have a strong attention to detail as well as strong customer service skills. • Must have understanding of beer, wine, and cocktail beverage creation knowledge. • Must have unexpired Food Handlers and TABC – or obtain upon hire. • Must be able to work a flexible schedule including nights, weekends and holidays. • Must be able to stand and walk for an extended period of time or for an entire shift. • Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. • Must be able to work indoors and outdoors Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email removed].