Integrations Functional Consultant

About CGS : With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview : CGS’s Integrations Functional Consultants are responsible for leading and supporting client-facing integration initiatives as part of BlueCherry implementations. This role works closely with client’s business and technical stakeholders to design, configure, validate, and deploy integrations between BlueCherry and third-party platforms across eCommerce, wholesale, marketplaces, and custom systems. The consultant serves as the functional subject-matter expert for BlueCherry integrations, translating business requirements into integration designs, validating data flows, supporting testing and go-live activities, and ensuring successful adoption of connected systems.

Primary Responsibilities :

Client Engagement & Solution Design • Partner with clients to understand business processes, integration goals, and data requirements across eCommerce, wholesale, retail, and marketplace channels. • Lead functional discovery sessions focused on integration scope, workflows, and exception handling. • Translate business requirements into functional integration specifications and implementation approach. • Act as a trusted advisor to clients on best practices for omni-channel and marketplace integrations.

Integration Implementation & Delivery • Configure and support implementations of the following BlueCherry integration modules: o BlueCherry Shopify B2B, B2C, and POS Connectors o BlueCherry NuOrder Connector o BlueCherry Amazon FBA and FBM Connectors o BlueCherry ChannelAdvisor Connector o BlueCherry JOOR Connector o BlueCherry API for custom integrations • Collaborate with technical teams to align functional requirements with technical integration design. • Support data mapping, field-level validation, and end-to-end data flow testing. • Lead and support integration testing cycles, including unit testing, system integration testing, and user acceptance testing.

Project Execution & Collaboration • Work closely with Project Managers to manage scope, timelines, risks, and dependencies related to integrations. • Coordinate with internal product, development, and support teams to resolve integration issues and escalations. • Document integration designs, configuration decisions, and client-specific processes. • Support cutover planning and go-live activities related to integrations.

Training & Post-Go-Live Support • Deliver client training on integration workflows, monitoring, and exception handling. • Support hypercare and post-go-live stabilization activities. • Provide knowledge transfer and documentation to clients and internal support teams.

Skills Required : • Dedication to quality delivery • Strong verbal and written communication skills • Ability to teach & train clients for successful adoption of a new platform or tool • Excellent interpersonal skills & organizational skills • Demonstrated history of building relationships with a strong customer service focus • Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines • Keen attention to detail • Ability to work on multiple projects with deadlines and under pressure • Demonstrated high level of professionalism, critical thinking, and credibility

Experience & Qualifications

• 3–7+ years of experience in a functional consulting, implementation, or integration-focused role
• Experience implementing ERP, PLM, WMS, OMS, or related enterprise systems
• Hands-on experience with BlueCherry, eCommerce, wholesale, POS, or marketplace integrations (e.g., Shopify, Amazon, NuOrder, ChannelAdvisor, JOOR or similar platforms)
• Experience working with APIs, data mapping, and integration testing concepts (functional perspective)
• Prior experience in fashion, apparel, footwear, or consumer goods industries strongly preferred
• Bachelor’s degree or equivalent professional experience

CGS offerings : • Competitive salary • Health, dental, disability, and retirement benefits (including employer match) • Paid vacation and holidays • Structured annual bonus plan • Career development and growth opportunities within a global consulting organization

This role is ideal for a functional consultant who enjoys working at the intersection of business processes and technical integrations, and who thrives in a client-facing, delivery-focused environment.