Technology Specialist II

Essential Duties and Responsibilities: • Manage the full lifecycle of district technology assets including intake, inventory tracking, and decommissioning of non-functional/surplus equipment • Establish and enforce standardized procedures for equipment requests, distribution, and collection across all district buildings • Perform initial triage and categorization of incoming support tickets to ensure appropriate routing and priority assignment • Provision and update employee access keycards and maintain accurate access control records • Coordinate two-way radio management with external vendors • Develop and document operational procedures to improve efficiency and clarity around technology logistics • Assist in managing and continuously improving Technology's work order & asset management system workflows and processes Skills & Abilities: • Strong organizational skills with attention to detail and ability to maintain accurate records • Excellent communication skills and ability to work collaboratively with staff across all district buildings • Ability to manage multiple priorities and follow through on operational tasks • Sound judgment in prioritizing requests and determining appropriate escalation Qualifications: • Proficiency with Google Workspace and standard office productivity tools • Basic technical literacy to understand hardware and software being managed Education: Associate degree or equivalent work experience in operations, logistics, or technology support preferred Experience: Experience in a K-12 educational environment preferred WEBSTER GROVES SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER & E-VERIFY PARTICIPANT WGSD District Code of Conduct