Leasing Consultant (7010)

Location: Onsite - Property

Reports To: Community Manager (General Manager)

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us.

We live our core values every day:

- People-First Service

- Accountability

- Empowerment

- Grit & Perseverance

- Diversity, Inclusion & Belonging

Position Summary

The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.

What You’ll Do

Sales & Leasing

- Greet and engage prospective residents, delivering an exceptional first impression

- Conduct property tours of model units, available apartments, and amenities

- Convert leads into leases through strong closing techniques

- Respond to phone, email, and internet inquiries promptly

- Assist prospects with the online application and leasing process

- Maintain strong closing ratios and contribute to occupancy goals

Customer Experience

- Deliver outstanding service aligned with the B.HOM playbook

- Build relationships with residents and prospects

- Support resident retention through positive engagement and service

Marketing & Operations

- Utilize marketing strategies to drive traffic and leasing activity

- Maintain detailed and accurate prospect traffic and leasing data

- Assist with market surveys and competitor analysis

- Support resident events and community engagement initiatives

Administrative & Compliance

- Prepare and audit lease files and documentation for accuracy

- Collect deposits and move-in fees

- Ensure compliance with company policies and procedures

- Assist with move-ins, move-outs, and unit inspections

- Submit and track service requests as needed

Property Support

- Assist with unit inspections and readiness for move-in

- Support the turn process between residents

- Maintain cleanliness and presentation of office, model units, and common areas

What We’re Looking For

Required Skills & Qualifications

- Strong customer service and sales skills

- Ability to communicate effectively (written and verbal)

- Basic to intermediate math skills

- Comfortable using computers and property management systems

- Highly organized with strong attention to detail

- Reliable, punctual, and professional

Preferred Qualifications

- High school diploma or equivalent

- Previous leasing, sales, or customer service experience

- Experience in student housing or multifamily is a plus

Work Schedule

- Primarily Monday–Friday

- Weekend and extended hours required based on business needs and leasing activity

Physical Requirements

- Ability to walk the property and conduct tours regularly

- Frequently sit, stand, and move throughout the community

- Occasionally lift up to 25 lbs. and assist with light physical tasks

- Ability to inspect units and navigate stairs and multi-level buildings

Why Join B.HOM?

- Competitive compensation + leasing bonuses

- Comprehensive benefits package (medical, dental, vision)

- 401(k) with company match

- 12-weeks Paid Parental Leave

- Company Paid Sabbatical Leave

- 13 company-paid holidays

- Birthday holiday

- Paid Time Off — Starting at 120 hours per year

- Sick and safe time

- Short-term and long-term disability insurance

- Pet insurance options

- Career growth opportunities within a rapidly growing organization

- A people-first culture focused on development and success