Teller

Teller – San Marcos |Location: 904 Bugg Ln. San Marcos, TX, 78666 |Schedule: Monday – Friday 8:00am – 5:45pm and rotating Saturdays: 8:45am – 12:15pm | Starting Pay: $41,600 per year | FLSA Status: Non-exempt

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.

What You'll Do

Member Service & Transactions

- Provide accurate, courteous, and prompt service to members in person and by phone - Assist members with account inquiries, balances, and general information - Process deposits, withdrawals, payments, cash advances, and other account transactions - Issue teller checks, cashier checks, and other member-requested items - Balance your cash drawer daily and maintain transaction accuracy

Account Support

- Open new accounts for existing members, ensuring full disclosure of products and fees - Close accounts following proper procedures and verification - Monitor for potential check and identity scams to protect members and the credit union

Branch Operations

- Support branch management and assist with coin counter transactions - Complete assigned training sessions and stay current on policies and procedures - Maintain professionalism, confidentiality, and compliance with all credit union policies - Provide support at nearby branch locations when business needs require it

Requirements

What You Bring

- High school diploma or equivalent required - 6+ months of experience in customer service, cash handling, or banking - Strong attention to detail and accuracy in financial transactions - Excellent verbal and written communication skills - Ability to work effectively in a team-oriented, fast-paced environment - Basic proficiency with computers and office software; experience with financial systems a plus - Professional demeanor and a commitment to providing exceptional member service - Willingness to learn and adapt to new systems, procedures, and member needs - Flexibility to work at nearby branches as needed

Preferred Experience

- Prior credit union or financial institution experience - Experience with Symitar/Episys or similar financial systems

Why You’ll Love Working Here: We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

- Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more - Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones - Retirement Plans: 401(k) with company match and a pension plan - Community Engagement: Volunteer opportunities and credit union-sponsored events - A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation

Additional Requirements

- Good credit standing (verified prior to interview) - Successful background check and drug screening upon offer - Completion of a required Assessment

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.