Senior Bodily Injury Claims Adjuster

Senior Bodily Injury Claims Adjuster

Remote | Multiple States: AL, AZ, CA, FL, GA, HI, IL, IN, KS, LA, MI, MO, MS, NV, NJ, NY, NC, OK, OH, PA, TN, TX, WI

To be considered for this opportunity, candidates must meet the following requirements:

- Minimum 3-5 years of attorney-represented Bodily Injury claims handling experience - Prior auto claims experience - Experience handling litigated bodily injury claims - Strong understanding of property and casualty insurance principles, coverage analysis, liability investigations, and claims handling practices - Ability to evaluate injury exposures, negotiate settlements, and manage claims through resolution - Excellent written and verbal communication skills - Strong organizational, analytical, and time management abilities - Ability to obtain and maintain applicable Adjuster Licenses as required - Ability to work Monday-Friday, 8:00 AM - 4:30 PM PST supporting California claims operations

If you're a driven claims professional who enjoys negotiating complex injury claims and making sound decisions in a fast-paced environment, we'd love to hear from you.

Position Summary:

The Senior Bodily Injury Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving attorney-represented bodily injury claims. This role requires strong claim handling expertise, sound judgment, exceptional negotiation skills, and the ability to effectively manage a high-volume caseload while ensuring compliance with company standards and regulatory requirements.

Essential Duties & Responsibilities:

- Review and determine applicable coverage for assigned claims - Investigate and confirm liability decisions - Communicate with injured parties, claimants, attorneys, medical providers, and other stakeholders - Request, review, and analyze medical records, specials, and supporting documentation - Evaluate claim exposures and determine appropriate settlement values - Negotiate settlements within established authority levels - Handle and respond to time-limit demands in a timely manner - Ensure all conditions of settlement and bodily injury demands are addressed appropriately - Maintain accurate and detailed claim documentation - Draft professional correspondence, reports, and claim file notes - Manage claims in accordance with company guidelines, industry best practices, and regulatory requirements - Maintain productivity, quality, and service standards - Perform additional duties as assigned

Preferred Qualifications:

- Multiple state adjuster licenses - Experience handling claims across multiple jurisdictions - Knowledge of uninsured/underinsured motorist bodily injury claims (UMBI) - Previous experience working in a paperless claims environment - High-volume claims handling experience - What You'll Bring - Strong negotiation and conflict resolution skills - Excellent customer service and relationship-building abilities - Ability to independently manage competing priorities - Sound judgment and decision-making skills - Strong attention to detail

Working Conditions:

- Remote position supporting California claims operations - Standard schedule: Monday-Friday, 8:00 AM - 4:30 PM PST - Occasional overtime may be required based on business needs - Paperless, technology-driven work environment - Occasional travel may be required - Ability to sit for extended periods and work on a computer throughout the day - Ability to occasionally lift up to 10 pounds and perform standard office activities