Contract to Cash Specialist

ARIS is the Process Context Platform for Enterprise AI, giving Fortune 500 and G2000 organizations the context needed to deploy agents at scale and unlock measurable new business value. By bringing together process context, governance and operational understanding in a trusted Digital Twin of the organization, ARIS enables enterprises to connect how work is designed with how it actually happens across people, systems, data, rules and controls, improving governance and scaling agentic AI efficiently and cost-effectively. Our ambition is underpinned by the ARIS Way – five behaviors that define how we work, make decisions and create value for our customers: Take Ownership; Move Fast, Learn Fast; Shape the Future, with Confidence; Win Together; and Customer Focus. They create a culture where people are empowered to act, learn quickly, challenge convention and work across boundaries to solve the problems that matter most to our customers. ARIS is recognized by leading industry analysts such as Gartner and Forrester, and in July 2026 was named a Leader in the inaugural Gartner® Magic Quadrant™ for Digital Twin of an Organization Platforms, where it ranked top in two of the four critical capability categories. For more information, visit www.ARIS.com and follow us on LinkedIn. Be you, join us.

We are looking for a Global Specialist, Contract to Cash (C2C) in Sofia, Bulgaria. As a Specialist, you will be responsible for executing core processes across the global Contract to Cash cycle, including contract administration, billing, invoicing, order management, and delivery coordination — with a strong emphasis on hands-on Zuora experience. The role ensures accuracy, compliance, and timeliness in all C2C activities, supporting global business operations and safeguarding revenues in line with company policies and contractual commitments. Essential Functions • Execute billing and invoicing processes primarily within Zuora (and other ERP systems), ensuring accuracy, completeness, and compliance with contractual terms and global policies. • Review customer contracts for licenses, maintenance, and services, ensuring that terms are correctly reflected in billing, invoicing, and reporting activities. • Maintain and update global contract and customer records, ensuring alignment with signed agreements and timely status updates. • Support global logistics processes, including order creation, license delivery, and tracking of contracted products and services. • Monitor and resolve discrepancies in billing, invoicing, or delivery, coordinating with business, finance, and legal teams to ensure timely resolution. • Ensure proper application of global revenue recognition policies in line with accounting and compliance requirements. • Provide accurate and timely reporting on billing, invoicing status, and contract compliance for management and regional stakeholders. • Collaborate with internal departments (Finance, Legal, Sales, and Business Operations) and global HQ to support C2C compliance and continuous improvement. • Contribute to initiatives aimed at harmonizing and standardizing C2C processes across regions. Minimum requirements • 3–5 years of experience in finance operations, billing, contract management, or related C2C activities. • Proven, hands-on experience with Zuora is required (experience with SAP or other ERP systems in a Contract to Cash context is a plus). • Strong accountability and attention to detail in managing billing and contract processes. • Customer-oriented mindset with effective communication skills across functions and regions. • Analytical skills to identify and resolve issues within billing, invoicing, and contract execution. • Planning and organizational skills to manage multiple global transactions and deadlines. • Collaboration skills with the ability to work effectively in an international, cross-functional environment. • Proficiency in English, both written and oral, is required; additional languages are a plus. • Ability to work under pressure while maintaining accuracy and compliance. Nice to have • Bachelor's degree in business administration, Economics, Finance, or a related field is desirable. • Zuora certification (e.g., Zuora Billing or Zuora Revenue) is a strong advantage. • Advanced proficiency in Excel; knowledge of Access and project control tools is an advantage. • Specific training in accounting, treasury, or contract management is preferred. • Experience in multinational or matrix organisations is desirable. • Proficiency in Portuguese, French, German, and/or Arabic would be a plus. Benefits • 25 working days' annual leave — 5 above the statutory minimum — rising with tenure through the loyalty programme • Supplementary private health insurance (Groupama) covering outpatient, hospital, dental, vision and preventive care, with family members addable • MultiSport card, co-funded by ARIS, for gyms and sports facilities nationwide • Monthly Edenred gift card • €700 one-time work-from-home allowance on joining • Hybrid working — up to 3 days from home per week — with a free secured office parking space

Work authorization & relocation • Please note that visa sponsorship and relocation support are not available for this position. Applicants must have the legal right to work in the country where the position is based without requiring employer sponsorship. At SAG Aris GmbH we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law. We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool. To all recruitment agencies: SAG Aris GmbH does not entertain unsolicited CVs without prior approval from SAG Aris GmbH's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, SAG Aris GmbH employees, or any other organizational location without explicit consent. SAG Aris GmbH assumes no responsibility for any fees associated with unsolicited CVs.