Operations Associate- US (Sales)

Job Title: Operations Associate- US (Sales)

Location: Remote

US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable)

Must have own laptop and stable internet connection

About AmberStudent

About Amber

Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.

Key Responsibilities

- Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay - Act as an aggregator between the property managements and the students - Create an excellent rapport with the assigned demographic to ensure smooth sales cycle - Maintain a solid conversion rate - Perform various tasks related to completing bookings during all the times - Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM. - Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively - Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills Required

- Excellent verbal and written communication skills in neutral English - Active listening skills - Good time management and planning skills - Objection handling skills - Strategic prospecting skills - Negotiation skills - Good call closing techniques - Proficiency in CRM or other similar softwares

Qualifications

- Education level - Graduate - Minimum 60% required in academics - Experience - 0 to 3 years - Experience in tele sales or similar background will be a plus - Preferred industry experience in real estate, hospitality, business development or customer service - Understanding of the US market in terms of geography and demographics will be a plus

What will you get from amber?

- Stable career growth - Amazing work culture (trust us when we say this!) - Employee wellbeing policies (at the best standard)