Housing Specialist - On Site (23938)

Job Title: Housing Specialist I - Onsite

Department: Program Management

Reports To: Supervisor

Location: Chicago West Office

FLSA Classification: Full-Time / Non-Exempt

Objective of the Position:

The Housing Specialist I is responsible for conducting initial and continued eligibility as well as routine transaction processing for subsidized housing programs. This role requires a foundational understanding of subsidized housing programs and effective communication skills to ensure accurate and timely assistance.

Summary of Key Responsibilities:

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Assist clients with the application process for subsidized housing programs (HCV, PH, LIHTC, etc.)

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Review and verify documentation to determine eligibility.

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Maintain accurate records of client interactions and case files.

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Provide information and support to clients regarding program requirements and processes.

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Conduct client interviews to gather necessary information.

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Ensure compliance with federal, state, and local regulations.

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Participate in team meetings and training sessions.