Receptionist - Clifton Medical Services

Receptionist - Clifton Medical Services

Department: Clifton Medical Services

Entity: Aga Khan University Hospital

Location: Karachi, Pakistan

Introduction:

Clifton Medical Services (CMS) is part of the Aga Khan University Hospital's Outreach Medical Centres, designed to conveniently provide quality healthcare services to patients 24 hours a day, seven days a week, closer to where they live and work. CMS offers 24/7 Emergency Services for patients of all ages who need emergency medical attention. When patients require admission, they can be directly transferred to in-patient units located at Stadium Road Campus through a well-equipped ambulance accompanied by qualified staff. Our wide range of multi-specialty clinics for men, women, and children of all ages are designed to meet the needs and demands of patients based on their health status and lifestyle. CMS also has state-of-the-art Daycare Chemotherapy and Dialysis units, where patients receive compassionate care, treatment, and services from highly qualified, trained, and experienced doctors, nurses, technicians, and administrative staff. When the doctor requests laboratory tests or clinical imaging (e.g. X-ray, Ultrasound, CT scan, Mammogram & OPG scan), the patient can get it done at CMS. For all prescriptions, patients can pick up their medicines from our pharmacy, also conveniently located at CMS.

CMS offers World Class Quality Services, demonstrated by our gold seal accreditation from the prestigious Joint Commission International. We go to great lengths to ensure our medical care meets these international standards, making patient safety and satisfaction a priority.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

The incumbent will:

- provide administrative services, which include handling phone calls - schedule appointments - handle cash - charge services to patient bill - facilitate patients/relatives/visitors as required - convey patient related problems to supervisor

Requirements:

Applicant should have:

- a Bachelor’s degree - experience of working in a front office - good written and verbal communication skills in English and Urdu - ability to prioritize and coordinate multiple tasks - familiarity with basic computer operations - willingness to work in shift duties including nights

Comprehensive employment reference checks will be conducted.