Senior Product Manager

Job Description

- Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers and merchant in the areas of customer support, merchant support, back office systems, etc - Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer and merchant experience - Work with software engineering team to work on new ideas from conceptualization to prototyping to engineering to production - Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories - Ensure that the team always has an adequate amount of groomed backlogs to work on. - Plan and prioritize product feature backlog and development for the product - Define product vision, road-map and growth opportunities - Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy - Lead the planning of product release plans and set the expectation for delivery of new functionalities - Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product - Follow our competitors and the industry - Keep abreast with Agile/Scrum best practices and new trends

Your Experience:

- Degree in Computer Science, Engineering or relevant field - Overall 6+ years of experience with minimum 3 years in Product Management role, preferably in E-Commerce, Customer Support, Merchant Support Familiarity with A/B testing and conversion rate optimization (CRO) - Previously managed high traffic E-Commerce sites (500k+ visitors per day) - Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python - Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles - Outstanding communication, presentation and leadership skills - Prior experience working in the Travel or Ecommerce domain is a big plus Excellent organisational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision