Retail Sales Assistant – IQOS

Retail Sales Assistant – IQOS

Location: Liberty Shopping Centre, Romford Salary: £14.80 per hour + Monthly Store Bonus Contract: Permanent Hours: 35 hours per week (Weekend availability is essential) Benefits: Competitive hourly rate, monthly store bonus, pension

Please note: Applicants must be aged 18+ due to the nature of the product.

About IQOS:

IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes. Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals.

With a mission to create a smoke-free future, IQOS combines cutting-edge technology with expert retail experiences to educate and guide adult smokers towards a modern alternative to smoking.

The Role: Retail Sales Assistant

We're looking for an enthusiastic and customer-focused Retail Sales Assistant to join our team. This is a sales-led role where you'll educate adult smokers about IQOS, deliver exceptional customer experiences, and help drive store performance in a highly engaging retail environment.

Key Responsibilities

- Educate adult smokers on the benefits of IQOS through engaging conversations, product demonstrations and guided trials. - Deliver outstanding customer service while confidently driving sales performance. - Support the Store Lead in achieving store targets and maintaining an exceptional customer experience. - Maintain high standards of store presentation, cleanliness and merchandising. - Support day-to-day store operations including opening and closing procedures, stock management, reporting and cash handling. - Ensure all sales are completed in line with Challenge 25 and all regulatory and compliance requirements.

About You:

- Previous retail or sales experience, or a genuine passion for selling and engaging with customers. - Demonstrates confidence when engaging and building rapport with customers. - Delivers exceptional customer experiences through consultative selling. - Thrives in a target-driven retail environment. - Learns new products quickly and confidently communicates their features and benefits. - Adapts communication style to meet the needs of different customers. - Maintains high standards of professionalism at all times.

Interview Process

- Screening call - First stage virtual interview - Final stage in-store interview

Take the next step in your retail career and join us as a Retail Sales Assistant at IQOS.

INDIQOS