Tasting Room Associate

Tasting Room Associate — Endless Orchard Hard Pressed Cider Endless Orchard Hard Pressed Cider is seeking an enthusiastic, guest focused Tasting Room Associate to join our hospitality team. This role plays a key part in creating warm, memorable, and educational experiences for every visitor. The ideal candidate has a positive, sales driven attitude, enjoys engaging with guests, and thrives in a fast paced tasting room environment. Key Responsibilities • Welcome all visitors to the tasting room and provide cider tastings with a focus on education and guest enjoyment. • Deliver a warm, professional, and memorable guest experience that fosters brand loyalty. • Obtain a MAST certificate and Food Handler’s Permit to serve cider and prepare food items as part of daily service. • Process sales transactions accurately using the Toast POS system and reconcile daily sales. • Educate guests on cider club offerings, bottle purchases, and membership benefits. • Represent the brand at off site events as needed. • Develop and maintain a thorough understanding of cider, cider production, and the Endless Orchard and Arctic Apples brands. • Assist with hospitality driven events and special functions. • Support the upkeep, cleanliness, and overall presentation of the tasting room and surrounding facilities. • Restock and merchandise retail items and cider inventory. • Provide general tourist information to enhance the visitor experience. Qualifications • Must be at least 21 years old. • Confident, friendly, and excited to engage with guests; strong customer service mindset required. • Professional appearance and demeanor. • Availability to work weeknights and weekends. • Previous tasting room or beverage industry experience is helpful; familiarity with cider and cider production is a plus. • Ability to stand and walk for extended periods. • Ability to lift up to 50 lbs on a regular basis and manage multiple tasks simultaneously. • Adaptability and willingness to work within shifting priorities. • Ability to bend, squat, climb, push, stoop, and crouch repeatedly as required. • Excellent communication skills and willingness to ask for assistance when needed. • Basic math proficiency (addition, subtraction, multiplication, division).