School Office Manager

About the Team

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at Cleveland, Ohio.

About the Opportunity:

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

The School Office Manager will:

• Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
• Manage school-wide phone, email, and in-person communications including:

• Answer phones
• Greet/direct visitors and students arriving at the office
• Implement registration, badging and visiting procedures for parents and guests
• Help create and distribute school newsletters, surveys, and other notifications
• Assist with school events such as Parent Orientation, Open House, school outings, and field trips
• Ensure a clean and welcoming environment is maintained

• Support student enrollment goal and retention processes including:

• Participate in information sessions
• Produce welcome packets and mailers
• Conduct tours and student/parent orientations
• Input student and staff data into the appropriate systems
• Request and obtain records for newly enrolled students

• Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:

• Ensure 100% on-time and complete daily attendance submissions
• Complete all required steps of the truancy process
• Process student withdrawals
• Prepare and maintain transcripts
• Fulfill records requests within policy guidelines
• Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
• Participate in annual student record audits

• Perform administrative support functions such as:

• Preparing reports
• <span