Admissions Clerk

General Definition: Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner. Essential Job Functions: Dependability, good attendance, and occasional overtime required. May be required to work evenings, weekends, or holidays as scheduled. Have the ability to accomplish a multitude of duties as assigned Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner. Generates monies/credit card charge information to the night auditors as required. Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility. Provides direction to groups scheduled for specific events regarding all informational services and products. Approaches all encounters with guest and employees in a friendly and service-oriented manner. Monitors guest for problems and reports any such findings to Department Manager. Maintains and completes all opening/closing duties according to procedures set forth within the department. Performs other duties as assigned.