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Branch Manager

Location
Scranton, PA, USA
Posted
Jul 16, 2026

About the role

NET Credit Union is seeking a dynamic Branch Manager to manage daily operations, deliver exceptional service, build lasting relationships and cultivate future leaders. Experience: Two to five years of similar or related experience Education: Bachelor's Degree preferred or equivalent experience Requirements Maintain a highly motivated, well-trained staff, maintaining effective employee relations Implement and monitor the budget for the branch Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the NCUA and other regulatory agencies Evaluate the job performance of the branch office staff to ensure quality of work and service to members Coach and develop the ABM and frontline branch team through consistent, productive feedback Monitor and report to senior management branch activity including number of transactions, volume, teller errors, loan volume, teller and loan personnel salaries & incentives and new accounts Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis Ensure that staff receives on-going training on security and robbery procedures Schedule adequate staff to ensure efficient branch operations Conduct loan interviews, forward to underwriting for decision and close loan Monitor branch operations to ensure a consistent, professional atmosphere and approach Assist staff or members in solving complex account problems Create and maintain a cross-selling environment within the branch Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments or changes in services. Keep staff up-to-date on trends and general credit union information Other duties as assigned