Software Engineer (Active Comms)

Reports To: Tech Lead Manager Location: Philomath, Oregon (Onsite)

Company Overview

Active911 is a fast-growing SaaS company dedicated to helping heroes save lives by providing innovative software that empowers over 500,000 first responders worldwide. Our emergency notification, routing, and communication tools enable firefighters, EMTs, law enforcement, and others to respond faster and make informed decisions in critical moments. Based in Philomath, Oregon, our team is continually pushing public safety technology forward, fueled by a collaborative, mission-driven culture. Join us to make a real impact in a lean tech company where your work directly supports first responders and their communities.

Job Summary

As a Software Developer on Active911’s ActiveComms team, you will be a key contributor to developing secure, real-time communication software that integrates with radio hardware, enabling seamless collaboration and coordination among first responders during critical operations. Reporting to the Tech Lead Manager, you will write high-quality, reliable code, contribute to scalable, cloud-native solutions on AWS, and ensure high availability and robust performance through rigorous monitoring and CI/CD practices. Your work will directly enhance life-saving communication tools, aligning with Active911’s mission to empower first responders worldwide.

Responsibilities

Code Development: Write clean, efficient, and maintainable code for web applications, mobile apps, RESTful APIs, microservices, and custom hardware to support secure, real-time communication systems and radio hardware integration.

Code Quality: Write and maintain unit tests, and participate in code reviews to uphold high standards, share knowledge, and ensure robust, secure codebases.

Production Deployment: Perform deployments to production environments, maintain and improve CI/CD pipelines, and manage production infrastructure to ensure reliable, secure, and efficient delivery of services.

Collaboration: Work closely with QA analysts, engineers, designers, product managers, and other stakeholders to deliver thoroughly tested, seamless communication features.

System Design: Contribute to the design and architecture of scalable, cloud-native solutions on AWS, ensuring high availability and performance under demanding conditions.

Innovation and Ideation: Actively participate in discussions to propose and refine innovative improvements to real-time communication systems, enhancing functionality and reliability for first responders.

Customer Engagement: Occasionally interact with customers to gather feedback, understand their operational needs, and ensure solutions align with real-world communication requirements.

On-Call Duties: Participate in on-call rotations to address system outages or critical issues, ensuring high availability and reliability of communication services, including evenings, weekends, or holidays as needed.

Performance Reliability: Support the system with a DevOps mindset by ensuring operationally sound delivery of code, leveraging CI/CD pipelines, robust monitoring practices, and proactive issue resolution to maintain reliability and performance after deployment.

Continuous Learning: Stay current with industry best practices, emerging technologies, and advancements in real-time communication and radio hardware integration to enhance development processes.

Qualifications

Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience. Experience:

• 3+ years of software development experience, ideally in a SaaS environment.

• Proficiency in programming languages such as TypeScript, C++, Kotlin, and Swift.

• Experience with web applications, mobile apps, RESTful APIs, and database technologies (e.g., MySQL, PostgreSQL).

• Familiarity with cloud platforms, preferably AWS.

Preferred Qualifications:

• Experience working with RTP (Real-time Transport Protocol) or similar technology for real time media streaming.

• Experience with real-time communication systems, WebRTC, or radio hardware integration.

• Experience developing embedded software and working with resource-constrained environments.

• Familiarity with public safety or emergency response technology.

• Knowledge of agile methodologies (e.g., Scrum, Kanban).

Physical and Other Requirements:

• Ability to sit or stand for extended periods.

• Comfortable working in an office setting.

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