Human Resources Specialist

Join the Viking team as we explore the world! At Viking, we foster a challenging, fast-paced work environment with a focus on small teams, action, and continuous improvement. We believe the best results come from investing in our employees. We are proud to employ approximately 7,000 of our own staff worldwide. We offer great opportunities for promotion where our staff is rewarded for hard work, enthusiasm, initiative, and a sense of responsibility. JOB SUMMARY Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness. Involved in solving complex HR-related issues. Work independently with minimal guidance. MAJOR DUTIES AND RESPONSIBILITIES Provide guidance to management and employees on human resources issues and employment law Assure company policies are administered fairly and consistently throughout the area of responsibility Assist with recruitment efforts for exempt and nonexempt personnel Participate and assist with job fairs and other hiring events Perform employee relations functions including support and counseling regarding personnel and job-related conflicts, problem-solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews Coordinate the administration of all Leave of Absence programs and processes including transitional work and accommodations Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination Ensure timely and accurate entries to the HRIS database Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information Maintain employee records in compliance with state and federal requirements New Hire processing and onboarding Conducts or acquires background checks and employee eligibility verifications Administers and monitors the annual performance evaluation program Administers and maintains the Learning Management System (LMS) Reviews, tracks, and documents compliance with mandatory and non-mandatory training. This may include safety training and anti-harassment training Maintains Timekeeping records/systems Time and Attendance Tracking and Reporting. Meal/Rest Break reporting Assist with administering and planning company events including employee recognition programs Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff Participates in administrative staff meetings and attends other meetings as necessary. Other HR-related projects and/or duties as assigned REQUIRED QUALIFICATIONS AND SKILLS A bachelor's degree preferred 5 years HR experience Certification for Human Resource Professionals preferred Knowledge of local, state and federal employment laws and procedures Knowledge of recruitment trends and technologies Knowledge of state and federal wage and hour laws Strong knowledge of staffing and employment practices Strong knowledge of employee relations procedures and applicable law Excellent verbal and written communication skills Excellent interpersonal, negotiation, and conflict resolution skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Ability to maintain confidentiality of information Ability to make decisions and solve problems while working under pressure Strong analytical and problem-solving skills Ability to prioritize tasks Ability to act with integrity, professionalism, and confidentiality Thorough knowledge of employment-related laws and regulations Proficient with Microsoft Office Suite or related software Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems COMPENSATION & BENEFITS Excellent Medical/Dental/Vision benefits 401k with company annual match Transportation reimbursement Paid training Paid vacation Paid holidays Travel and cruise rewards Discounted theater, theme park and movie tickets Employee wellness program Gym membership About Viking Cruises Viking was established in 1997 with the purchase of four ships in Russia and is now the leader in river and small ship ocean cruising. Designed for discerning travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests “The Thinking Person’s Cruise®” as an alternative to mainstream cruises. Viking currently operates a fleet of more than 70 state-of-the-art river ships and an innovative ocean fleet offering destination-focused scenic cruising on rivers and oceans around the world. Viking has plans to grow its fleet of 930-guest ocean cruise ships to become the largest small ship ocean cruise line. Among its industry accolades, Viking was rated the #1 ocean cruise line in Travel + Leisure ’s World’s Best Awards in 2016, 2017 and 2018 and was also voted the #1 River Cruise Line by Condé Nast Traveler in their 2018 Readers’ Choice Awards. Additionally, Viking received 11 first place awards in the 9th annual Cruise Critic 2019 Cruisers’ Choice Awards, including “Best Overall” Small Mid-Size Ocean Ship and “Best River Cruise Line.” The Cruisers’ Choice Awards name the best cruise ships in the world, based solely on ratings submitted with member reviews published on the Cruise Critic website. For additional information, visit www.vikingcruises.com .