Dispatcher II

Position Summary This position is responsible for executing a daily plan for movement of all freight within an assigned area. Essential Functions Assess customer needs and timing of deliveries Manage daily delivery schedule for drivers Plan deliveries and receives orders from suppliers Provide frontline customer service for existing accounts Answer all incoming phone calls promptly and courteously Monitor e-mail for incoming orders, inventory updates, and communication between team members Monitor web portals for station inventories Solicit freight from customers Create loads in dispatch system Divide dispatch responsibilities with other team members Enter incidents into KITS (incident reporting system)