Assistant Manager Client Satisfaction

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistant Manager Client Satisfaction based in India. This role offers the opportunity to lead customer support operations while driving service excellence and improving client satisfaction outcomes. The position focuses on managing support teams, optimizing operational performance, and ensuring high-quality interactions across multiple communication channels. You will play a key role in maintaining service standards, coaching team members, and creating a positive customer experience. The role combines people leadership, performance management, and process improvement within a fast-paced remote environment. You will collaborate with operational teams to identify improvement opportunities, resolve challenges, and strengthen client relationships. This is an ideal opportunity for a customer-focused leader who enjoys developing teams and delivering measurable service impact.