APPLICATION ENGINEER - EXECUTIVE

Key Responsibilities: 1. Site Sampling & Technical Validation • Conduct material and substrate sampling as per project specifications and QA protocols. • Document site conditions, application readiness, and deviations with photographic and written reports. • Coordinate with lab teams for sample analysis and result interpretation. 2. Onsite Training & Skill Development • Deliver hands-on training sessions to applicators and site teams on product usage, safety, and installation techniques. • Customise training content for multilingual and culturally diverse teams. • Evaluate trainee performance and provide feedback for continuous improvement. 3. Complaint Handling & Resolution • Investigate product- or application-related complaints through site visits and stakeholder interviews. • Perform root cause analysis and recommend corrective actions. • Maintain detailed complaint logs and ensure timely closure with client satisfaction. 4. Field Supervision & Compliance Monitoring • Supervise daily site activities to ensure adherence to technical specifications and safety standards. • Coordinate manpower, equipment, and material logistics to maintain workflow continuity. • Escalate non-compliance or critical issues to senior technical or operations teams. Requirements 1) Candidate should be willing for hands on product demonstrations, sampling and testing on site. 2) Co-ordinate with contractor, client for getting sample or testing work done at site 3) On site training to Masons and supervisors 4) Complaint Handling etc