Director of Catering & Convention Services

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience. Responsibilities: · Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. · Prospect and establish an expanding base of accounts. · Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately. · Continuously monitor and evaluate the level of service maintained by the Banquet Department. · Ensure that the department’s standards are met and that all company policies and procedures are adhered to. · Attend/Conduct all designated Sales and Banquet meetings. · Plan, evaluate, organize and direct the activities of the Convention Services Managers. · Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department. · Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis. · Prepare six months rolling forecast and analysis. · Have a working knowledge of Food & Beverage product offerings. · Attend weekly staff and group resume meetings. · Tours the hotel function space and spot checks meeting room setups. · Ensure that all file turnover requirements are fulfilled. · Oversee the coordination of the Delphi Function Diary. · Attend out-of-hotel meetings as required. Qualifications: · 10+ years of Hotel Sales, Catering & Convention Services experience required. · High school diploma or equivalent. College degree preferred. · Knowledge of the operations of the hotel industry. · Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed. · Must have proven selling, negotiating and presentation skills. · Highly developed customer service skills with strong attention to detail. · Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing. · Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. · The ability to delegate, effectively train and coach. · Must be able to work a flexible schedule including night, weekends and holidays. · Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email removed].