Deployment Coordinator Supervisor

Company Overview

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.

At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.

Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.

Position Summary

We are seeking a Deployment Coordinator Supervisor (DCS). This role leads a team of Deployment Coordinators and serves as the senior administrative and operational authority for deployment readiness, travel execution, and compliance across assigned personnel.

The DCS ensures all personnel are prepared to deploy on time, that travel and expense activities meet contract and Department of Defense requirements, and that deployment coordination processes are executed consistently and at scale. The role is responsible for workload management, escalation handling, process standardization, and cross functional alignment.

The work requires a high degree of adaptability and flexibility to support a rapidly changing operational environment. The DCS will oversee team use of systems such as Microsoft Dynamics 365 (D365 or ABACUS), Concur, Monday.com, SharePoint and the Synchronized Pre deployment Operational Tracker (SPOT). Strong leadership, attention to detail, and the ability to influence across functions are essential.

What You'll Do

• Supervise, coach, and develop Deployment Coordinators across multiple sites; assign/prioritize workload and monitor output, quality, and responsiveness
• Establish performance expectations; run performance reviews; support hiring, onboarding, and training; serve as escalation point for complex/high-impact issues
• Oversee deployment coordination execution end-to-end (personnel/files); validate accuracy, completeness, and compliance; standardize workflows across timekeeping, expenses, and travel
• Monitor service levels and operational metrics (response times, submission deadlines, compliance); identify gaps and drive corrective actions
• Lead timecard oversight in D365, including review cadence, missing timesheet enforcement, correction routing, trend identification, and process improvements
• Manage expense reporting oversight to ensure timely , accurate submissions and contract compliance (receipts, categorization, escalations resolution)
• Oversee travel authorization preparation and booking coordination, ensuring JTR/contract compliance, timely approvals, and resolution of approval bottlenecks
• Ensure deployment readiness completion ( Theater Entry Requirements, SPOT entries, Letters of Authorization, renewal tracking), validate readiness prior to deployment, and manage schedule risks
• Oversee onboarding/of